Pax365 was built in partnership with an established tour operator using Event Driven Design principles. In this way, Pax365 is designed from an operations perspective in order to make the end-users life easier. All workflows have been crafted to minimise manual overhead. Pax365 stands out due to this industry-specific focus, robust features, and commitment to innovation. Its design ensures flexibility, allowing businesses to adapt and scale as needed. Prominent features include fleet operations management, driver/guide daily reports, bookings capture and management, OTA integrations (Viator, Tour CMS), clear and competitive pricing.

Getting started with Pax365 is straightforward. Our dedicated onboarding team will guide you through the setup process, ensuring a smooth transition to the platform.

Of course, we offer a Demo facility where it can be taken for a test drive on a shared platform. In addition, or, as an alternative, our FREE Solo plan can be used to explore Pax365’s features and benefits using data specific to your business.

Yes, subscribers to Pax365’s Premium plan can integrate with OTAs, including popular platforms like Viator and Tour CMS. This integration streamlines the distribution of your tours and activities to a wider audience.

For detailed pricing information, please visit the Plans section on our home page or click here or contact our sales team. There are 3 competitive packages for you to choose from, Solo, Standard, and Premium.

The Pax365 System is an integrated SaaS platform designed to streamline operations, manage bookings, serve as a back office and enhance customer experiences within the tourism and hospitality industry.

Pax365 was built in partnership with an established tour operator using Event Driven Design principles. In this way, Pax365 is designed from an operations perspective in order to make the end-users life easier. All workflows have been crafted to minimise manual overhead. Pax365 stands out due to this industry-specific focus, robust features, and commitment to innovation. Its design ensures flexibility, allowing businesses to adapt and scale as needed. Prominent features include fleet operations management, driver/guide daily reports, bookings capture and management, OTA integrations (Viator, Tour CMS), clear and competitive pricing.

Pax365 is designed for anyone who takes bookings within the travel, tourism, and hospitality industry, principally catering for tour operators, tour resellers, and related businesses.

There are 3 packages available for sign-up. You can review each of these packages here If you need any assistance in choosing the right package for you, please fill in the Contact Us form on our home page or email our sales team at hello@pax365.com and they will assist you in choosing the right plan for your needs.

Getting started with Pax365 is straightforward. Our dedicated onboarding team will guide you through the setup process, ensuring a smooth transition to the platform.

To purchase Pax365 for your business, please click the Sign Up button on any page of our website and fill in the online form. Or, contact our sales team at hello@pax365.com and they will assist you in choosing the right plan for your needs.

Absolutely. The Pax365 UI is intuitively designed, making it easy for your staff to manage bookings, track inventory, and handle other tasks efficiently.

Pax365 is pretty comprehensive, however, we're always growing and learning and welcome feedback and suggestions on ways to improve.

Pax365 is designed with user-friendliness in mind. While basic computer skills are helpful, no advanced technical expertise is required to use the platform effectively.

Pax365 is a browser-based system. It is compatible with all major browsers such as Chrome, Firefox, Safari, and Edge. It runs on various operating systems, including Windows, macOS, iOS, and Android.

Pax365 is a SaaS application hosted on the Microsoft Azure platform. It has been designed to be highly performant and scalable. The speeds you experience will depend on various factors, including your internet connection and the specific tasks you're performing. The platform is optimised for efficiency and responsiveness.

Online support material is available to facilitate user training. In addition, tailored training sessions can be provided to specifically target your requirements. Support ranges from foundational onboarding to advanced feature workshops. Please contact our sales team at hello@pax365.com to discuss further.

Pax365 offers an integrated card detail storage vault through Global Payments*. Sensitive data is stored in the secure Global Payments Integrated vault rather than in the merchant environment. This permits you to securely capture customers’ card details, allowing you to take payments for bookings. This feature is fully PCI compliant. *A separate Global Payments merchant account is required to avail of this feature. gateway, streamlining the booking process and ensuring secure and convenient transactions for your customers.

Promotions, discounts, and vouchers are currently not available within Pax365. However, it is included in our development roadmap.

Yes, Pax365 enables you to efficiently manage resellers, streamlining your distribution process and expanding your reach. All of your public tours are automatically made available to your reseller partners.

Yes, you can have multiple user accounts within your Pax365 subscription. Each user can have customised access levels based on their roles. The number of users allowed is dependent on your subscription level and Pax365’s fair usage policy. Check out our plans here.

The number of user accounts allocated depends on your plan. We offer plans to accommodate businesses of different sizes, from small teams to large enterprises. Check out our plans here.

Yes, Pax365 includes a robust search facility, making it easy to locate bookings, customer information, and other relevant data quickly.

Absolutely, you can schedule a call with our dedicated support team on +35316770435, through our Contact Us Form or customer portal. We're here to assist you every step of the way.

You can add driving directions or routes from Google Maps to itineraries within Pax365, allowing your Sales team and channel partners to quickly access the latest tour route.

Pax365 allows you to perform various actions on bookings, including cancelling, un-cancelling, and transferring them when necessary. Cloning of bookings is currently not available.

Pax365 offers a metrics dashboard as well as comprehensive tour reports for analysis.

Currently there is no Pax365 mobile app for iOS or Android. However, as a web-based portal, a fully functional Pax365 is easily accessible from any mobile device.

Yes, Pax365 includes a notification module that allows you to send broadcast communications to all or a subset of users.

Yes, subscribers to Pax365’s Premium plan can integrate with OTAs, including popular platforms such as Viator and Tour CMS. This integration streamlines the distribution of your tours and activities to a wider audience.

Yes, you can easily attach documents or PDF files to events/legs within an itinerary using Pax365, ensuring all relevant information is readily available.

Yes, you can create schedules and notes within Pax365, helping you organise and communicate important information effectively.

Pax365 enables you to add a wide range of tour information, including descriptions, locations, timings, itineraries, schedules and more, ensuring comprehensive tour details.

We offer a variety of convenient payment methods to accommodate your Pax365 subscription. Currently, we accept major credit and debit cards, including Visa, Mastercard, and American Express. This flexibility ensures that you can choose the payment option that best suits your preferences and convenience. If you have any specific inquiries or encounter any issues while making a payment, please don't hesitate to contact our customer support team at help@pax365.com for further assistance.

Unfortunately this is not a feature of Pax365 and is not on our development roadmap at present.

Yes, Pax365 provides drivers and guides with a personalised calendar of their upcoming tours. This calendar includes the ability to download a manifest of all bookings for each individual tour instance.

Discount Pricing for Resellers is not built-in directly to Pax365. However, the Pax365 Booking Report enables you to easily export Reseller’s bookings to Excel, facilitating discounts to be applied. Built-in Reseller discount pricing is included in our development roadmap.

Certainly, Pax365 supports the assignment of multiple vehicles and drivers to a single tour, accommodating larger groups or specialised transportation needs. In fact, Pax365 allows you to create multi-day tours and assign the same or different vehicles/drivers/guides to each day.

Automated feedback request emails are currently not available within Pax365. However, it is included in our development roadmap.

Yes, as a SaaS product, access to Pax365 is through an online web portal that allows you to manage your tours, activities, bookings, and other related aspects conveniently through a web browser.

Yes, Pax365 enables you to assign guides, drivers and buses to specific tours or activities, ensuring proper resource allocation.

The Pax365 API currently allows you to check availability, fees, tour and booking details, create and cancel bookings. This RESTful API follows best practice implementation, including security, encryption and authentication.

Custom commission rates are currently not available within Pax365. However, it is included in our development roadmap.

Unfortunately we do not offer this as part of our offerings.

Your Pax365 subscription includes an API which can handle incoming requests to check availability and add bookings from any third-party application, including POS systems. Contact our technical team for assistance on the steps required help@pax365.com.

Pax365 offers an integrated card detail storage vault through Global Payments*. Sensitive data is stored in the secure Global Payments Integrated vault rather than in the merchant environment. This allows you to securely capture your customers’ card details (all major cards accepted), allowing you to take payments for your bookings. This feature is fully PCI compliant. *A separate Global Payments merchant account is required to avail of this feature. gateway, streamlining the booking process and ensuring secure and convenient transactions for your customers.

Pax365 does not currently provide the ability to generate eTickets. This is included in our development roadmap. All passengers can be verified against the manifest generated by Pax365.

Indeed, Pax365 facilitates seamless booking synchronisation across all your sales channels, ensuring consistent and up-to-date information.

Pax365 offers a facility that provides a clear and comprehensive overview of all tour vehicles, making it easier to monitor operations. This includes CVRT, Insurance, Road Tax, LPSV, Speed and Tachograph calibration dates. Upcoming renewals are highlighted.

Pax365 allows you to generate booking, driver and tour reports, which can be imported into your accounts package. Please contact our sales team at hello@pax365.com if you require assistance or custom reports.

Certainly, Pax365 allows you to effortlessly create, edit, and manage itineraries, tailoring them to your specific tour needs. You can create single or multi leg tour itineraries, add descriptions, dates, start/end locations and attach supporting documentation.

Absolutely, Pax365 offers a feature that allows you to grant access to resellers, hotels, tourist information offices, and travel agents, enabling them to view the latest availabilities and make bookings directly within the system.

Driver/Staff rosters are currently not available within Pax365. However, it is included in our development roadmap.

Indeed, Pax365 allows you to customise employee permissions to control access levels.

Currently the Pax365 API allows you to check availability, fees, tour and booking details, create and cancel bookings. Excel reports for Tours, Resellers, Drivers and Guides can be produced by Pax365 and subsequently imported into third-party tools.

The level of support depends on your subscription level. Solo gives you online support only, with access to Pax365’s comprehensive knowledgebase. The Standard plan adds email support, with Premium giving you a dedicated account manager and phone support.

Yes, Pax365 makes it easy to add, update, or delete credit cards and payment methods, ensuring smooth transactions and continuity of service.

Of course, we offer a Demo facility where it can be taken for a test drive on a shared platform. In addition, or, as an alternative, our FREE Solo plan can be used to explore Pax365’s features and benefits using data specific to your business.

Yes, Pax365 subscriptions can be easily upgraded or downgraded as needed, providing flexibility to match your evolving requirements. This can be done at monthly renewal.

For detailed pricing information, please visit the Plans section on our home page or click here contact our sales team at hello@pax365.com. There are 3 competitive plans to choose from; Solo, Standard, and Premium.

A dedicated test platform is not currently available, but we offer a Test Drive facility for you to explore the features and benefits of Pax365.

We accept payment for subscriptions via all major credit and debit cards. Other payment options, such as SEPA Direct Debit, are available on request. Please note that billing is monthly in arrears.